The office roles we recruit.
We recruit the seats that keep a home-service company running: the phone, the board, the follow-up, and the paperwork. If a role is outside our strength, we say so before you pay us anything.
Front Office
The voice on the phone when a homeowner has water on the floor.
- Remote CSRAnswers inbound service calls, books the job, captures the details a tech needs.
- ReceptionistCall routing, message handling, warm transfers, first-touch professionalism.
- Appointment SetterWorks inbound leads and campaign lists until the slot is on the board.
Operations
The people who keep the board full and the trucks moving.
- DispatcherRoutes techs, manages the day's board, handles reschedules and callbacks.
- Scheduling CoordinatorMaintenance visits, recalls, install dates, permit and parts timing.
- Administrative AssistantPaperwork, warranty registrations, documentation, inbox and calendar.
Revenue Support
The follow-up work that quietly disappears when the office gets busy.
- Estimate Follow-UpChases unsold proposals on a defined cadence and logs every outcome.
- Lead Follow-UpSpeed-to-lead on web forms, calls, and marketing responses.
- Membership RenewalsMaintenance plan renewals, expiring agreements, win-backs.
- Database ReactivationWorks aged customer lists for tune-ups and deferred repairs.
Back Office
Everything that has to be right before you get paid.
- Billing SupportInvoicing, job costing entry, payment posting, and cleanup.
- A/R Follow-UpAging reports, collection calls, and payment plans.
- CRM AdministrationData hygiene, tags, pipelines, and reporting in your system.
- Operations AssistantReporting, purchase orders, vendor coordination, and daily recaps.
Built for home-service operations
HVACPlumbingElectricalRoofingRemodelingProperty Services
We recruit for residential and light-commercial service companies. We are not a general VA marketplace and we do not pretend to serve every industry.